A voice agent chains three steps: speech-to-text turns the caller’s words into text, a language model decides the reply, and text-to-speech speaks it back, all within a second or two. We build inbound and outbound phone agents, in-app voice assistants, call transcription and analytics, with human hand-off.
Listen. Think. Speak.
The three-stage pipeline behind every voice agent, with a sample call.
Built to hold up.
Inbound and outbound call agents
Answer calls, qualify leads, book appointments and follow up, integrated with your CRM and calendar.
Speech-to-text (STT)
Accurate, multilingual transcription for calls, meetings and voice notes, with speaker labels and custom vocabulary.
Text-to-speech (TTS)
Natural voices for assistants, IVR and content, including branded and cloned voices where you have the rights.
Latency and hand-off
Streaming pipelines tuned for natural turn-taking, interruption handling and a smooth transfer to a person.
Analytics
Searchable transcripts, summaries, sentiment and outcome tracking for every call.
Questions we often get.
With streaming speech recognition and synthesis, well-built agents reply within about a second, which feels like natural conversation. Latency depends on the models and telephony provider chosen.
Have something that should run itself?
Tell us what is slowing your team down. We will come back within one working day with an honest view on whether it is worth building and what it would take.